Privacy Policy

Last updated: August 2026

Southface Tourism Munnar operates southfacetourismmunnar.com . This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a tour, trek, or safari with us.

Information We Collect

When you make an enquiry, book a trip, or contact us, we may collect:

Your name, email address, and phone number
Trip preferences, travel dates, and group size
Payment details (processed securely through our payment partners; we do not store card information)
Messages you send us via contact forms, WhatsApp, or email
Basic technical data such as browser type, IP address, and pages visited, collected automatically for site analytics

How We Use Your Information

To respond to enquiries and process bookings
To arrange trekking packages, jeep safaris, accommodation, or transport on your behalf
To send booking confirmations, itineraries, and trip-related updates
To improve our website, services, and customer experience
To send occasional promotional offers, only if you have opted in

Sharing of Information

We do not sell your personal information. We may share necessary details with trusted third parties involved in fulfilling your trip, such as local guides, accommodation partners, transport providers, or payment gateways, solely for the purpose of completing your booking.

Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to improve browsing experience and understand site traffic. You can disable cookies through your browser settings, though some site features may not function as intended.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Phone: +91 6282514360
Email: info@southfacetourismmunnar.com
Location: Munnar, Kerala, India